Communication, Leadership, Networking

speaking

Public speaking is an important skill for career success.  Many entrepreneurs need to give presentations, or want to speak at networking events, or may even decide to host their own live webinars or podcasts.  Public speaking (or fear of) can not only hold professionals back, but can make or break business deals or pitches.

If you want to make yourself heard, follow these steps for effective communication:

  1. Know your audience.  Do your research.  Find out ahead of time what they want and what they need.
  2. Practice. Practice. Practice.  Be prepared. Memorize your speech if you need to. You want your presentation to be automatic, not reading from note cards with your head down the whole time.
  3. Keep it relevant.  Try and focus on one single most important point and make sure you get that point across. Don’t waste people’s time.
  4. Stop and listen. It’s important to listen to your audience. Answer questions. And don’t be afraid to say “I don’t know.”
  5. First impressions matter. Be aware of your own body language. Stand up straight, make eye contact, and smile.

With enough practice, you can improve your communication and presentation skills, and public speaking will just be one more thing you do great to improve your business!

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Accountability, Appreciation, Leadership, Teamwork

Do you know what responsible and accountable mean?  Your ability to be responsible, and accountable, is a direct result of the tasks you are assigned (and your work ethic) when you take ownership of those tasks.

Often, your manager will give you a list of tasks, or responsibilities, to perform. Whether or not you are accountable depends on your character and how you manage those responsibilities.  If you don’t complete the tasks, then you take the hit.  If you blame someone else for your inability to complete the tasks, then you are refusing to be accountable for your failure(s).

Do you take personal pride in your work?  Or do you slap together projects just to get your paycheck?  Do you have the work ethic and character to put together quality projects?  Or do you only do what is required of you and no more?

If you take pride in your work and have a solid work ethic, you demonstrate a willingness to not only get the job done, but you also accept responsibility for the results (good or bad). When you have character and are accountable, you realize that the quality of work you do is also a representation of yourself.

If you have a team of individuals working on a project, follow up with them to ensure the projects are completed in a timely manner.  Demonstrate accountability by making it a point to connect with your team members so things don’t fall through the cracks.  If everyone on the team did this, imagine the quality of work that could be produced.

Taking ownership of your work and choosing to exhibit accountability is making a personal choice to rise above.  You can always be given responsibility, but being accountable is what really matters.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Communication, Entrepreneurial, Idea Generation, Planning

Brainstorming doesn’t have to be done in a roomful of other people.  It doesn’t have to be done in a group, in a fancy setting, or involve a large team of creative individuals.  It can be done on your own, in a familiar and comfortable setting, when you’re ready to generate ideas to enhance your business.

First, make sure you are off all your electronics, to avoid distractions, and to give all your attention to your creative project at hand. Physical writing can activate your brain differently than typing does.

Second, figure out why you are brainstorming.  Is it to generate ideas, solve a problem, or train your brain?

Here are a few brainstorming techniques you might want to try:

  1. Word Bank:  Find the right words to use in a copy or a story.  Do this by finding specific kinds of words on specific topics.
  2. Word Association:  Choose words that say much more than they mean.  This is where context is everything.  This can be how you detail a train-of-thought that has you stuck in a rut.
  3. Questions:  Answer questions you already know and find questions you didn’t realize you had.
  4. Image Association:  Use a visual image to trigger ideas in context.

If one method doesn’t work, try another.  Try a combination of methods if needed.  Or simply make up your own technique.  Your main purpose is to try to reboot the way you’re presently thinking.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079. For your complimentary business coaching session visit, www.actioncoach.com/pjweiland. To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Leadership, Management, Productivity, Teamwork

Every HR department has numerous responsibilities.  They include recruiting, hiring, training, compensation, termination, benefits, and evaluations.  And, a company’s success is ultimately the result of the people they hire.  It’s very important to avoid mistakes that can be extremely costly for the company.

Here are some ways to make sure your HR department provides strategies to benefit management, employees, and the company overall:

  1. Conduct hiring practices that include resume screening, background checks, well-written job descriptions, advertisements, postings, the interview process, and job offers.
  2. Conduct termination practices that include documentation, employee termination evaluations, avoiding litigation, exit interviews, group downsizing, and unemployment claims.
  3. Conduct evaluation processes that paint a clear picture of an employee’s personality, skills, abilities, talents, and their future within the company. Help retain top talent from direct employees before hiring new individuals.
  4. Prevent Harassment by educating managers and other employees about discrimination, including sex, race, age, gender, religion, and more.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Customer Service, Success, Teamwork

Want to learn how to beat your competition and grow your bottom line? Through delivering a world class customer experience.  Here are some quick customer service tips that every business owner should carve out time to work on:

  1. Respond to your customers.  Don’t just listen, but respond to what they have to say, every time.
  2. Listen to Social Media. The feedback is crucial, so listen and take the time to respond authentically.
  3. Let multiple employees be part of a conversation.  Allow more than one person to work on a customer’s issue, to show the customer they are really important.
  4. Promote teamwork within the company.  This is extremely important when things go wrong, so work together to make things happen.
  5. Give employees freedom.  Giving your staff freedom to provide great customer service is very gratifying for them, and they’ll actually do it too.
  6. Embrace negative feedback.  Turn the negatives into a positive whenever you can.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Appreciation, Entrepreneurial, Partnerships, Success

While there are thousands of books written about being successful in a business, there are also thousands of topics regarding achievements in business.  Here are a list of some of the more common principles:

1 – Fearless.  Jumping into a new business venture, and leaving your day-to-day 9-5 job that provided you with a steady paycheck, is considered fearless.  Separate yourself from the crowd.  Manage your own fears and face those hurdles.

2 – Partners.  Find like-minded entrepreneurs who believe in the same mission as you. Partners can help each other move forward.  Having different sources of energy and a great team for inspiration can help you achieve business success.

3 – Attitude.  Start your business with the right attitude.  Know what’s important and develop values around what you do.  Creating wealth to help others and solve problems means you have the right attitude needed to obtain a successful business.

4 – Family.  Most of us who want to achieve success in our lives also want to share the wealth with our families.  It’s important to think about success beyond material things. Success means having a positive influence on those you call family.

Being successful isn’t just about wealth and power.  It’s truly about being happy, sharing your success with others, and leaving behind a legacy.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Appreciation, Customer Service, Management, Success

Everyone likes to feel appreciated, including your customers. There are ways to prove your appreciation and to make them feel good about your business.  Here are some tips on how to make your customers feel valued.

  • Anyone within your company who regularly interacts with certain customers, they should remember them by their name. If it’s over the phone or in person, the small gesture of speaking to a customer and using their name every time will tell them that you value them.
  • Invite your regular customers to special events.  Show them that you appreciate their business.  Invite them to an after-hours sale or give them a special discount on items they regularly purchase.
  • Support your customers by telling others about their business (if they have one). Refer your customers to them.  They may reciprocate and refer some of their customers to you.
  • Always keep and deliver on your promises to your customers.  Say what you mean and mean what you say.  Don’t back out at the last minute or forget that you made a promise in the first place.  You want them to feel valued and special. Make that extra effort to go that extra mile.
  • Ask your customers for their feedback.  Ask them for suggestions and ideas.  They love your business and probably want to help you continue to succeed.  And, asking them for help makes them feel valued and special.  Everyone likes that.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Communication, Goal Setting, Partnerships

It’s often important for entrepreneurs to forge a strategic partnership for continued success in a highly competitive environment.  Here are some tips to help guide you through the process:

1 – When we enter into partnerships, we often feel anxious.  Believe that all parties will eventually have their needs met.

2 – Be clear to the value you bring to the table.  Be honest about why you’re wanting to create a partnership.

3 – Make sure you already have a business plan/mission and vision statement put into place.  If you don’t, then you’re not in a position to work with a partner (just yet).

4 – Listen to the other party.  Ask why he/she is seeking to connect and what they are hoping to get out of the partnership.

5 – Make sure you share the same vision and passion.  Partnerships work the best when each person’s values are the same.

6 – Don’t hurry into the partnership.  Set up a follow-up meeting to talk about next steps and to make sure you’re both equally committed.

7 – Be prepared.  Don’t expect everything to come up roses.  There will be some push and pull when hashing out details.  Be clear about where you stand, but be flexible too.

8 – Seal all agreements in writing. This can be a hard conversation to have with a new partner, but it is extremely important.

Hopefully you’ll start off your new partnership feeling motivated and ready to grow. And if you follow the above tips, you’ll be on your way to great success.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Goal Setting, Leadership, Success

The key to beating your competition is having the right attitude.  It’s not always about knowledge or skill, but about acquiring the attributes that can put you in the right mindset for achieving business success.

Here are 5 helpful tips:

  1. Have Passion:  Passion is something that can’t be taught. Passion will help you overcome obstacles within your business.  During difficult times, try to remember why you started the business in the first place.
  2. Forget Fear of Failure:  Don’t let fear hold you back.  Remember, failure is an opportunity to learn and grow.  Moving ahead from your failures is good. Quitting from your failures is bad.
  3. Accept Criticism:  Allow your staff to be honest with you. If fact, encourage them to give you constructive criticism.  Admit your mistakes and teach your staff to be honest too.
  4. Pursue Something New:  Every once in awhile get out of your comfort zone. Implementing needed change may feel uncomfortable but is often necessary for your business to grow.
  5. You are an Asset: Remember to take care of yourself because your health is important, and because you are important to your business.  Maintain a good work/play balance.  This will enhance your mental outlook.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Customer Service, Entrepreneurial, Management, Success

What is your vision?  Yes, we all want to make a profit, but if you don’t know the purpose of your business, you can’t succeed.  Isn’t your clear purpose centered around what you are contributing to others?  You are offering something…that is your purpose.

Do you want satisfied customers?  Yes, we all want that.  They not only become repeat business, but they recommend your business to others.  And we all want referral business.

Is your product or service valuable?  If you plan to have satisfied customers, you have to provide a higher value from your products/services than your competitors do. Adding value to your business will help it grow.

Are you planning to build a great business?  Yes you are.  But you have to understand that it takes time.  Continuously focus on improvement.  The commitment to make changes results in a vast improvement in the quality of your business.

Want a financially successful business?  Why of course you do!  Make sure your overheads are not higher than your sales.  Money management is a huge part of successfully improving profits.

Follow these key principles to build a successful business!

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

For your complimentary business coaching session visit, www.actioncoach.com/pjweiland.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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