Appreciation, Employee Engagement, Leadership, Productivity, Success

Engaged employees are happier, perform better, and provide a better customer experience. If you’re looking to engage your employees, increase employee retention, and ultimately improve performance & revenue, then you’ll want to use these strategies in the workplace:

1 – Give your employees what they need.  Help them succeed by making sure they have the needed tools and technology to do their jobs effectively.

2 – Train your employees.  Employees want to learn within their position.  Provide and encourage training.  You will also see a rise in retention rate.

3 – Encourage relationships.  Employees want to connect with coworkers.  It’s important to their job satisfaction.  Social interaction is necessary for engagement.

4 – Lead by example.  Create positive engagement by being a great boss.  Employees will stay at their jobs longer if they have responsible leadership.

5 – Listen to your employees.  They want their concerns, suggestions, and ideas heard.  This will empower them to work harder and more productively.

6 – Celebrate accomplishments.  Show your employees appreciation and give praise when it’s deserved.  Recognition is extremely important and many employees will leave their jobs if they don’t get it.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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Goal Setting, Leadership, Management, Strategies, Success

As leaders, we help our companies grow.  And the longer we lead, the more we change the way we choose to lead.  Leaders have a huge impact on the companies they work for, and the employees they work with.

Here are a few common leadership styles used today:

1 – Democratic Leadership:  the leader makes the decisions based the input of every employee. It’s also known as shared leadership.  Each group member participates in the decision-making process.

2 – Autocratic Leadership:  the leader makes the decisions without the input of every employee.  They have control over all decisions.  Advice from others is rarely accepted.

3 – Strategic Leadership:  the leader has the ability to influence others to make decisions.  They motivate and persuade others to share the same vision.  It’s a strategy in managing the employees.

4 – Transformational Leadership:  the leader is always improving, pushing employees outside their comfort zone.  The goal is to develop followers into leaders.

5 – Transactional Leadership:  the leader rewards and punishes employees.  The goal is to keep their employees motivated for the short-term.

6 – Bureaucratic Leadership:  the leader listens to the employees but often rejects their input if it conflicts with company policy or previous practices.  They apply a system of rules for management and decision-making.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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Accountability, Goal Setting, Leadership, Productivity, Strategies, Success

Let’s face it.  We all lose things.  But when we’re disorganized, especially at work, it doesn’t look good.  Let’s appear to have it all together, instead of looking like a scatter brain.  Here are some organization tips to help you get through the average work day.

1 – Put items (papers/projects) into three different categories:  Toss It, File It, Do It

Whether you keep individual boxes in your office, have separate drawers for these things, or just keep them in neat piles on your desk, make sure you organize them.  Everything must go in one of these three categories.

2 – Clear off your desk.

You want to see your desk.  You don’t want to move something every time you need to work on a project.  Remember, as you go through papers, add them to one of the three categories we just discussed.  Keep pens, pencils, and scissors in a nice looking container/organizer on your desk (or in a drawer).  Keep writing pads handy for notes, but out of the way (again, in a drawer).  Clutter just disorganizes the mind and makes people anxious.  Keep it neat and tidy!

3 – Think Technology.

Technology can be your friend, if you’re willing to let it.  Apps on your phone or on your computer/laptop will allow you to get rid of paper piles, note pads, calendars, calculators, etc.  All those items can be accessed digitally instead of cluttering up your desk space.

An organized space helps keep an organized mind, which leads to greater efficiency and productivity.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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Communication, Employee Engagement, Leadership, Management, Teamwork

As a leader, it’s absolutely critical you have effective communication in the workplace.  Communicating effectively helps to eliminate misunderstandings and encourages a healthy work environment.  It also increases work productivity and professionalism.

Here are 8 ways to effectively communicate with your team:

1 – Consider having open meetings.  Your team will be able to hear, feel, and see what you have to tell them.  It allows you to communicate your passion.

2 – Send emails.  This allows you to send messages to your team without them leaving their projects/work stations.

3 – Have one-on-one meetings.  Spend time with your team members on a one-on-one basis.  This helps build relationships and better understand each other.

4 – Avoid a tense environment.  You want to provide a receptive atmosphere.  Your team should be able to communicate without feeling afraid.

5 – Train your team.  Communication during team training events can be very effective.  It’s the perfect time to give praise or reward those who deserve it.

6 – Listen to your team.  Don’t just talk to them, listen to them.  Listen more than you speak.

7 – Present information to your team.  Presentations give them an opportunity to ask questions and communicate to other team members.

8 – Encourage feedback.  Give your team members a chance to communicate back.  This can measure the effectiveness of your communication style.

Effective communication makes for a happier team, a productive workplace, and a phenomenal team leader.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Accountability, Goal Setting, Success

Goal setting is very powerful, if done right.   If you are good at setting goals, and sticking to them, then you have a higher chance of achieving great results.  If you are failing to set goals, then you might have a trust issue with yourself.  Keeping commitments increases our confidence within ourselves, allowing us to achieve amazing results.

Often not achieving our goals is because we set unrealistic ones.  So, how do we set realistic goals and achieve them?  We do this by setting S.M.A.R.T goals.

S.M.A.R.T. goals are:

  • Specific (simple, sensible, significant)
    • What do you want to accomplish?
    • Why is this goal important?
    • Who is involved?
    • Where is it located?
    • Which resources or limits are involved?
  • Measurable (meaningful, motivating)
    • How much?
    • How many?
    • How will I know when it is accomplished?
  • Achievable (agreed, attainable)
    • How can I accomplish the goal?
    • How realistic is the goal?
  • Relevant (reasonable, realistic, resources, results-based)
    • Does this seem worthwhile?
    • Is this the right time?
    • Am I the right person to reach this goal?
  • Time-framed (time-based, time limited, time-sensitive)
    • When?
    • What can I do in six months from now?
    • What can I do in six weeks from now?
    • What can I do today?

By focusing on smaller, short-term goals, we have a higher ability to achieve success.  Set your goals based on the S.M.A.R.T principle so you have the best chance of achieving your goals.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Appreciation, Customer Service, Leadership, Success

It’s important to keep your product/service at the top of your customers’ minds.  This means you need to have frequent interaction with them, giving them unexpected positive experiences, adding value that sets you apart from your competitors.

Here are some ideas that will gain customer loyalty, and give them a reason to keep coming back:

1 – Thank You Notes:  Hand-write personal notes, thanking them for their business or saying you appreciate them.  Your customers will rave about you.

2 – Following Up:  Always follow-up with a note, phone call, personal visit, or an email.  Don’t assume your customers are always happy with your service/product.

3 – Product Purchase Anniversary:  Take a moment to send a card to update them on your business, to check that everything is going well, or to remind them their warranty is about to expire.

4 – Company Birthday Celebration:  Thank your customers for helping your business grow.  Send them a personalized note attached to an advertisement telling them about your birthday sales.

These small gestures will make your customers feel valued, special, and important.  They may be small acts, but they can yield big results.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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business coaching, Entrepreneurial, Lead Generation, Networking, Strategies, Success

Entrepreneurs and business professionals often attend networking events throughout their careers.  But if they go to these events without being prepared, they will fail. How do you handle networking events?  Do you feel successful when you leave?

Here are a few mistakes you should avoid when networking:

1 – Not having a strategy.  Do you have this?  Are you using it at these events?  What is your purpose for attending?  What are you looking to get out of it?  If you do your research and land yourself at the perfect event, with your perfect target audience, if you don’t have a plan you won’t walk away a success.

2 – Focusing on selling only.  Many professionals just throw out sales pitches.  People come to these events to relax, socialize, and create relationships.  Ask questions instead.  Learn about them.  Find out their needs.  Don’t throw your business in their face.

3 – Not following-up after the events.  If you receive phone numbers or email addresses, that is great.  These contacts should be very valuable to you.  If you follow through with a short email or a quick call, you’re telling your new contacts they mean something to you.  They’ll remember you because of your efforts.

Stand out above the crowd, and make a lasting impression.  You will succeed!

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Entrepreneurial, Goal Setting, Management, Planning, Strategies, Success

It’s necessary to take a pro-active approach when it comes to management.  Successful entrepreneurs take charge of their destiny; they don’t allow others to push them around.

 A pro-active approach involves:

– being fully aware of the dynamics of the market
– taking actions that will prepare you in advance for changes that may occur
– tailoring your organizational responses to different environmental factors as they change
– keeping abreast of new ideas and technologies being introduced to the market
– arming yourself with the knowledge that you need to succeed
– designing appropriate plans of action that will make you succeed

A pro-active approach helps to:

– grow your revenue
– spend time and money in more efficient ways
– save time and money going forward
– re-invest into your bottom line
– prepare with a strategic plan

If you want to have a business structure that is well aligned to carry out your own goals, missions, visions and objectives, then you’ll want to take a pro-active approach in your organization.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Goal Setting, Strategies, Success

A business strategy is a plan, a decision, a choice, and a guide used to benefit your company.  The benefits are measured by terms of: success, profits, popularity, and growth.  A business strategy must be very well-defined, so it can be implemented properly and display positive results.

As a company grows and evolves, these strategies should be regularly evaluated. There are two kinds of strategies that business challenges typically fall into.

1 – Theoretical Strategies: strategies that come up while brainstorming.  They are not yet implemented. And they involve a wide range of outcomes.

2 – Practical Strategies: the strongest theoretical strategy that is selected for implementation during the brainstorming sessions.

It’s important to have a clear vision.  When focusing on executing a single strategy, success is much greater.  Strategies help improve areas of business that need more work.

Benefits of strategies:
– Profits will be maximized
– Cash flows will be smoother
– Resources can be used more effectively
– Employee productivity will improve
– Customer perception will improve

Always remember…strategies should change with your business.  They should also reflect the mission and goals of your company.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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Culture, Leadership, Management, Planning

Employees leave the workplace for many reasons, some that can be resolved if the new hire is set up to succeed from the start.  That is why the onboarding process is so important.

Here are some helpful ideas you can start implementing right away in your business:

1 – Contact the new hire before they start.  Make sure someone is reaching out to them between their accepted offer and their start date.  Perhaps even something as small as having their new manager call and give a brief introduction.  Or have HR email them a simple reminder of their start day/time with first-day instructions.  Either of these can help the new hire feel they made the right choice.

2 – Set up a portal for the new hire.  Give them online access so they can start learning about the company or fill out important forms before they start.  You don’t want them to spend their entire first day filling out paperwork.

3 – Good first impressions will make their first day memorable.  Take them on a tour of the building.  Introduce them to other employees in the same department.  Have their desk ready with everything they need and maybe a small welcome package.  Schedule a lunch with their new manager.

4 – Assign them a mentor who works in the same department.  This gives them a go-to person in case they have questions, comments, or concerns.  Make sure the mentor demonstrates leadership skills.

5 – Set defined expectations.  Ensure the new hire knows his/her new responsibilities and is familiar with the company’s vision/goals.  Communicate clearly with the new hire and make sure their manager checks in with them often to see how things are going.

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If you would like further information or you have any questions about this blog, you can email me at pjweiland@actioncoach.com or call 847-739-3079.

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To register for our complimentary workshop, How to Build a Business you can Sell, visit www.actioncoach.com/pjweiland. Let’s work together to help your business grow.

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